Returns
Returns & Exchanges Policy
RETURNS & EXCHANGES
We want you to love your Elk Head gear. If something isn’t right, here’s how returns and exchanges work.
U.S. Orders
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Full-price returns: accepted within 14 days of delivery for a refund to the original payment method.
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Store credit returns: accepted within 30 days of delivery.
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Exchanges: accepted within 30 days of delivery (we’ll cover shipping for the replacement item).
Final Sale / Not Eligible for Return
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Sale items and promotional purchases are final sale and cannot be returned or exchanged.
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Fragrances are final sale and not eligible for return or exchange.
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International orders are final sale (returns not accepted).
Item Condition
Items must be unworn, unwashed, unused, and in original condition with original packaging when possible.
Return Shipping
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Returns: customer pays return shipping.
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Exchanges: we cover shipping for the replacement item (U.S. orders).
Refund Timing
Once your return is received and inspected, refunds are processed within 5–10 business days. (Your bank may take additional time to post the credit.)
Damaged / Incorrect Items
If your order arrives damaged or incorrect, email us within 3 days of delivery and we’ll make it right: hello@elkheadclothing.com
How to Start a Return or Exchange
Email hello@elkheadclothing.com with your order number and what you’d like to do (return, exchange, or store credit). We’ll reply with instructions.
Return Address
Elk Head Clothing
675 Ponce de Leon Ave NE, Suite N217
Atlanta, GA 30308
Please keep your tracking number until your return is processed.
Coupons
Coupons expire 3 months from the date they are issued.